You can easily book an online consultation through our website or mobile app. Simply select 'Online Consultation', choose your preferred time slot, provide your pet's basic information, and complete the payment. Our vet will call you at the scheduled time.

We offer comprehensive veterinary services including online consultations, physical clinic visits, home services, emergency care, vaccination programs, spay/neuter procedures, and specialized treatments. Our platform connects you with qualified veterinarians for all your pet's health needs.

Yes, all veterinarians on our platform are qualified, licensed professionals with years of experience in veterinary medicine. We thoroughly verify their credentials and ensure they meet our high standards of care before they can provide services through Biluibaba.

Before your consultation, have your pet's medical history ready, including previous treatments, medications, and vaccination records. Ensure you're in a quiet, well-lit space with your pet, and have a stable internet connection. Prepare a list of symptoms or concerns you want to discuss.

Yes, if your pet requires medication after the consultation, our veterinarian will provide a digital prescription. You'll receive it via WhatsApp along with a link to order medicines from our trusted pharmacy partner at a 10% discount with same-day delivery options.

We accept various payment methods including credit/debit cards, mobile banking, and digital wallets. All payments are processed securely through our encrypted payment gateway to ensure your financial information is protected.

Yes, we provide follow-up services to monitor your pet's recovery. You can schedule follow-up consultations at discounted rates, and our vets are available to answer any questions about the treatment plan or medications prescribed during the initial consultation.